Privacy Policy

Privacy Policy

Effective Date: April 9, 2026

weheart.chat (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

1. Information We Collect

We may collect the following types of information:

• Account Information: Information you provide when creating an account, such as username, email address, and authentication data.
• Usage Data: Information about how you interact with the platform, including activity logs, features used, and session duration.
• Communication Data: Messages and interactions between users, which may be processed for functionality and moderation purposes.
• Device and Technical Data: IP address, browser type, device type, operating system, and other technical identifiers.
• Optional Information: Any additional information you voluntarily provide, such as profile details or preferences.

1. How We Use Information

We use collected data to:

• Provide and maintain the platform’s functionality
• Enable user communication, including messaging and live interactions
• Improve user experience and platform performance
• Detect, prevent, and address abuse, fraud, or security issues
• Apply moderation and safety systems, including AI-based filtering
• Maintain platform integrity and enforce our terms of service
• Respond to user inquiries and support requests

1. Data Sharing

We do not sell your personal data. We may share information only in the following cases:

• With service providers who help operate and maintain the platform
• To comply with legal obligations or valid legal requests
• To protect the rights, safety, and security of users and the platform
• In connection with a business transfer, merger, or acquisition

1. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Some data may be retained for security, moderation, or legal compliance purposes.

1. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no system can be completely secure.

1. User Rights

Depending on your location, you may have rights regarding your personal data, including:

• Accessing the data we hold about you
• Requesting correction of inaccurate data
• Requesting deletion of your data
• Objecting to or restricting certain processing activities

To exercise these rights, contact us using the information provided below.

1. Children’s Privacy

weheart.chat is not intended for individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If such data is discovered, it will be removed.

1. Third-Party Services

The platform may contain links to or integrations with third-party services. We are not responsible for the privacy practices of these external services. We encourage users to review their respective privacy policies.

1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the updated policy.

1. Contact

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Email: bilal@bey37.com